The Commons Company Privacy Policy

LAST UPDATED: December 19, 2023

The Commons Company (“Company” “we” “us”) is on a mission to build products that make everyday parents lighter and more delightful, such as Milo, the family AI. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose personal information that we obtain related to our “Services” and the individuals that interact with us related to our “Services,” which include:

  • Milo our copilot for parents to help with running the family;
  • Our websites where this Policy is posted, including www.joinmilo.com, and www.modernvillage.com and any services we make available to you through our websites (collectively, the “Sites”); and
  • Any services or mobile applications (“Apps”) that we make available to you we you related to Milo or our Sites.

Our Services are available to users located in the United States. If you are not located in the United States, you should not access or use our Services. Your use of our Site or any other Services, and any dispute over privacy, is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. The Company Terms of Service are incorporated by reference into this Policy.

You can review more detailed information about our privacy practices and your rights and choices below in our Policy, which is organized into the following sections:

The Information We Collect About You
How We Use Your Information
How We Share Your Information
Aggregate and Non-identifiable Information
Cookies, Targeting, and Analytics
Third-Party Sites and Services
Security
What Choices Do I Have Regarding Use of My Personal Information?
Children Under 13 Contact Us
Changes to this Policy

The Information We Collect About You

We collect information about you directly from you, from other users of the Services, and, automatically, related to your interactions with us or your use of the Sites and Services.

  • Information We Collect Directly from You. The information we collect from you depends on how you use our Services.

    • Registration and account information. To create an account, you must provide your name, address, phone number, and email address. We also may collect additional information from you, including the name of your partner, the number of children you have and their ages, information you voluntarily share through your Google (or other) calendar, and general professional, employment and business information. We may also collect certain demo/lifestyle data (e.g., number and age of your children, neighbors or family members that reside close to you) to enable you to customize your experience.

    • Your Content. When you use our Services, we collect the information that you send us, such as information about your events, meetings, scheduled activities, calendar, tasks, reminders, lists, logistics, invitations, images and photos, and other items (collectively, “Your Content”). We may also let you post and share information and Your Content with other users through the Services.

    • Communications and interactions. When you communicate or interact with us, whether through the Site, via email or otherwise, we collect and maintain a record of your contact details, communications and our responses. For example, we maintain records of communications and information that you post in other areas of the Services, well as on our social media channels, and information you provide to us related to any customer service or support requests.

    • Events and other requests. For example, if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event. When you fill out a ‘Contact Us’ form, signup for our mailing lists, or otherwise request information from us, we collect and maintain records of your requests.

  • Information We Collected from Third Parties We collect information about you from other sources, such as social media platforms and other third parties. For example, we may collect information from the following sources:

    • Service providers and third party services. We may engage service providers and work with other partners to provide services to us (such as cloud hosting) and third-party tools (such as AI models). We offer you the option to link our Services to your personal calendar account so that we can collect information about your calendar and events.

      Milo use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

    • Social media and other third-party platforms. If you post information about us or engage with us on social media or other third-party platforms [or choose to link your account to or log in to our Services with a third-party account (e.g., Google)], we may collect personal information about you from that third-party platform. These third-party platforms and services control the information they collect and share about you. For information about how they may use and disclose your information, including any information you make public, please consult their respective privacy policies.

  • Information We Collect Automatically. We automatically collect information about your use of our Site and Services through cookies, web beacons, and other technologies, including technologies designed for mobile apps, such as:

    • domain name;
    • your browser type and operating system;
    • web pages you view on the Site and time of access;
    • links you click on the Site;
    • your geolocation;
    • your IP address;
    • your MAC Address and device ID;
    • the length of time you visit our Site and or use our Services;
    • the referring URL, or the webpage that led you to our Site.

Please see the section “Cookies, Targeting, and Analytics” below for more information.

How We Use Your Information

Generally, we collect, use, disclose, and otherwise process information, including your personal information, for the following purposes:

  • To provide our Services to you, including to send you a daily summary about your meetings, activities, events, reminders, and Your Content, as well as add Your Content to your calendar.
  • To make improvements to our Services.
  • To communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes.
  • To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Services.
  • To send you email marketing about our products and services.
  • To send you news and newsletters.
  • To assist us in advertising on third party websites, mobile apps, and other online services, and to evaluate the success of our adverting campaigns through third party channels (including our online targeted advertising and offline promotional campaigns).
  • To better understand how users access and use our Services, both on an aggregated and individualized basis.
  • To administer surveys and questionnaires, such as for market research or member satisfaction purposes.
  • To comply with legal obligations, as part of our general business operations, business transactions, and for other business administration purposes. Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.

How We Share Your Information

We may share your information, including personal information, that we collect with others, as reasonably necessary for the purposes described above and as otherwise directed or authorized to by you, as follows:

  • Service providers and third party services. We disclose the information we collect from you to service providers, contractors or agents who perform functions on our behalf. This includes Google for website analytics. See “Third-Party Analytics” below for more information. In addition, we may share Your Content with third-party tools such as AI models and chatbots in order to provide our Service to you.

If you have linked our Services to your personal calendar account, we may share Your Content with your consent, such as calendar information, with your calendar account provider. Please note that we are not responsible for the their use of data.

  • Joinmilo.com users. In certain sections of the Site, you will have the opportunity to post and share content that will be visible to other registered users of our Site and Services. This may include, but is not limited to, your username, reviews, comments, and photos. You may adjust your settings to control who may see content you display on the site.

  • Affiliates and subsidiaries. To our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personal information will be subject to this Policy.

We also disclose information in the following circumstances:

  • Business transfers. If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company, or (ii) if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and third party advisors, including attorneys and consultants.

  • In response to legal process. We disclose your information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

  • To protect us and others. We disclose your information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service, or this Policy, or as evidence in litigation in which we are involved.

Aggregate and Non-identifiable Information

We may collect, use, disclose, and otherwise process aggregate and de-identified information for marketing, advertising, research, compliance, or other purposes. Where we use, disclose or process data that has been de-identified data we will maintain and use the information in de-identified form and not to attempt to reidentify the information, except pursuant to applicable privacy laws.

Cookies, Targeting, and Analytics

We use cookies and other tracking mechanisms to track information about your use of our Site or Services. We may combine this information with other personal information we collect from you (and our service providers may do so on our behalf).

Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service.

Pixel Tags. Pixel tags (sometime called web beacons or clear GIFs) are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your device, pixel tags are embedded invisibly on web pages and online content. We may use these, in connection with our Services to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site and Services who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Third-Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Services, and to the extent permitted, our Apps. We also may use other analytic means to evaluate our Site and Apps. We use these tools to help us improve our Site’s and Apps’ performance and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).

User-Generated Content We invite you to post content on our Site and Services, including your comments, pictures, and any other information that you would like to be available on our Site or Services. If you post content to our Site or Services, the information that you post may be available to all registered users on our Site. If you post your own content on our Site or Services, your posting may become public and Company cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.

Third-Party Sites and Services Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites and services.

Security We have implemented safeguards intended to protect the personal information we collect. Please be aware that despite our best efforts, no data security measures can guarantee security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

What Choices Do I Have Regarding Use of My Personal Information?

Marketing Communications. We may send periodic promotional emails to you. You may opt-out of promotional emails by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional emails, we may still send you emails about your account or any services you have requested or received from us.

Accessing Your Profile Information. You may modify personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.

Mobile Device Settings. In some of our mobile Services, we may send push notifications from time-time in order to update you about new features or send you reminders. With your permission, we may collect your device’s location information. If you no longer wish to receive these types of communications or share your location data, you may update your settings on your mobile device.

Children Under 13

Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Contact Us

If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at:

Privacy c/o Legal 2212 Queen Anne Ave N #282 Seattle, WA 98109

Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Sites. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such changes, such as by highlighting the change on our Sites.